FAQ
Tournament
The 2027 Miami Open presented by Itaú is scheduled for March 14 – 28, 2027 (subject to change).
The Miami Open is located at Hard Rock Stadium, 347 Don Shula Drive, Miami Gardens, Florida 33056.
- Cameras: No professional cameras (lenses > 6 inches), monopods, tripods, or selfie sticks.
- Bags: Stadium Clear Bag Policy applies.
- Food/Drink: Sealed water (<1L) allowed. Food only in small clear bags for medical/dietary needs.
- Umbrellas: Allowed upon search; must remain closed in seating areas.
For conditions of entry and venue questions, please refer to Stadium Clear Bag Policy
The Miami Open and Hard Rock Stadium are committed to creating and maintaining a safe, healthy and engaging tournament atmosphere, all while adhering to the rapidly-changing world around us.
Hard Rock Stadium is one of the first public facilities to earn the Global Biorisk Advisory Council’s STAR accreditation. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. For more, visit our Hard Rock Stadium website.
You can read our inclement weather policy and all other ticket policies on our Tournament Policies page.
Lost & Found can be located at the Guest Experience Headquarters in Section 143 or by the Grandstand. If you have already left the event, you can call our reception at 305-943-8000 (press 0) during normal office hours.
There are 27 tennis courts at the Miami Open – 10 competition courts (including the Stadium Court and the Grandstand) and 17 practice courts.
The Piper-Heidsieck Champagne SkyView provides breathtaking views over the Miami Open campus. Learn more about gondola schedule and ride times on our Activities page.
Order of Play is released the night before each tournament day and can be found here on the Tournament Schedule.
Match times vary by day and can be found here on the Tournament Schedule.
Check out the Tournament Schedule for additional session information.
A day session tickets provides entry at the earliest time each day and gives you access to the Stadium Court for the day session matches and access to the campus and outer courts for the entire day and night. A night session ticket allows you access to the campus at 5pm and includes a night session ticket in the Stadium Court.
We have 17 practice courts around campus that everyone with a purchased ticket can access. Seats are on a first come first serve basis.
Ticketing
You can view our Digital Ticketing Guide for all information related to ticket management. If you purchased online, please reference your confirmation email if you have any questions.
Our Founding Members are the group of tenured members that stuck with us through our move from Crandon Park to Hard Rock Stadium and beyond. Members not only enjoy guaranteed full tournament access to see your favorite players at the best price, but also a series of benefits leading up to and during each tournament. You can read up on our member benefits on our Miami Open Membership page.
To become a Member, purchase a Stadium Duration Package.
We are excited to have the opportunity to offer a variety of new hospitality and dining options at Hard Rock Stadium, including the 72 Club, Casa Tua Club and so many other experiences that you can explore on our Suites & Luxury page.
Yes, please visit our Box Office to purchase tickets on site.
Grounds Passes can be purchased here.
Fans need a reserved ticket to watch every match in the Stadium. However, the Grandstand offers both reserved and non-reserved seating, and seats in all other courts are in a first come first serve basis.
Printed tickets are not available as the Miami Open has gone digital with all tickets accessed via mobile device. Please view our Digital Ticketing Guide for more information.
Parking
To view parking information and routes to the stadium, please visit our Parking & Transportation page.
Parking will be available for pre-purchase closer to the tournament.
Parking will be available for purchase/pre-purchase closer to the tournament.
All guests will enter through the South East gate. To view a map, explore our Parking & Transportation page.
The nearest Bus Stop is on 199th near Gate 4 (bus 27). Use the link below to plan your trip if you plan to use Miami Dade Public Transportation.
https://www.miamidade.gov/global/transportation/home.page
ADA Accessibility
The flooring is asphalt and concrete in all permanent fixtures. Temporary/Event fixtures may include low pile carpet grass. It is wheelchair friendly.
Yes, we have designated ADA seating in the Stadium, Grandstand and other outer courts.
Yes, a certified service animal is permissible on site.
TTY/TTD is available on most screen displays on site, including those in the Main Stadium.
Yes we sell ADA tickets via all of our selling platforms. However, if you require an accommodation on site, guests may go to the Guest Service tent and tickets will be exchanged on site. The ticket provides an area for wheelchair use and an extra seat (as available) for a guest.
Guests with allergies or restrictions are entitled to a small meal that can fit in a zip lock bag with no metal utensils.
Please check with guest services or the first aid tent.
Baby changing stations are located in the bathrooms on the ground level floor of the main stadium and are accessible without entering the Main stadium.
Additional Questions
For any questions not addressed in the below FAQ, please visit the Hard Rock Stadium A-Z Guide.
