Tournament Policies

Stadium Clear Bag Policy

Hard Rock Stadium has instituted a safety policy for all stadiums that will make the security process more efficient and effective.  The Miami Dolphins and Hard Rock Stadium are committed to ensuring the guest experience is second to none, and the safety of our guests at Hard Rock Stadium is essential to maintaining this experience.

The safety policy affects the type and size of bags that are permitted into the stadium — not the items that fans normally need to bring to a game or event.  Guests may continue to carry pockets items such as keys, makeup, combs, phones, wallets and credit cards. Guests wishing to purchase Miami Dolphins branded approved bags can visit the team store at Hard Rock Stadium.

BELOW ARE THE STADIUM APPROVED BAGS FANS MAY CARRY INTO THE STADIUM:

One bag that is clear plastic, vinyl or PVC and does not exceed 12” by 6” and 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).

In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.

Miami Open Media Credentials Terms & Conditions

Please read the following media credential Terms and Conditions (the “Regulations”). You must agree to adhere to the Regulations in full before submitting your online application. Completion of the media credential application constitutes agreement to be bound by and comply with the Regulations.

These Regulations apply to all individuals and their respective media organizations who are approved for and issued media credentials (“Holders” and “Accredited Organizations,” respectively) in connection with the 2026 Miami Open presented by Itaú tennis tournament (the “Tournament”). Media credentials are issued by International Players Championship, LLC (“IPC”) for the sole purpose of providing access to certain restricted areas within the Hard Rock Stadium and surrounding premises (collectively, the “Tournament Premises”) and may be revoked or withheld in IPC’s sole and absolute discretion. Media credentials are issued only to approved individuals employed by or contracted to accredited media organizations who have a legitimate media working function in connection with the Tournament and/or other activities, including interviews and press conferences, relating to the Tournament (“Ancillary Activities”).

In consideration of Holder’s entry to Hard Rock Stadium and any surrounding premises (collectively, the “Tournament Premises”) during the Tournament, Holder assumes all risk of loss, damage, injury, or cost which Holder may sustain to person or property (including death) while on the Tournament Premises, whether occurring prior to, during, or after any match, however caused, whether by negligence or otherwise (including, but not limited to, injuries caused by players, fans, weather, tennis balls, or other objects), and hereby releases IPC, South Florida Stadium, LLC, SFS Events, LLC, Banco Itaú International, the Women’s Tennis Association, the Association of Tennis Professionals, Miami‑Dade County, and each of their respective parents, subsidiaries, affiliates, members, sponsors, directors, officers, employees, agents, representatives, volunteers, contractors, successors, and assigns (collectively, the “Tournament Parties”) from any and all liability arising from or incidental to the Tournament. In no event will any of the Tournament Parties be liable to Holder for consequential, incidental, indirect, exemplary, or special damages of any kind.

Media credentials are personal, non‑transferable, remain the property of IPC at all times, and may not be sold, assigned, loaned, or otherwise transferred. Any unauthorized use, transfer, or attempted transfer of a media credential is grounds for immediate revocation, ejection from the Tournament Premises, and denial of credentials for future tournaments.

Any violation of these Regulations or any other regulations issued by IPC, or any unauthorized use of a credential subjects the Holder and the Accredited Organization to ejection from the Tournament and denial or revocation of credentials for future tournaments.

Holder and Holder’s belongings may be searched prior to or upon entry to the Tournament Premises and/or any areas within the Tournament Premises, and prohibited items may be confiscated. Holder must fully comply with the Tournament Parties’ security policies, including any applicable bag policy. Holder consents to such searches and waives any claims against the Tournament Parties arising from or relating to such searches. If Holder elects not to consent to such searches or comply with these security policies, IPC reserves the right to deny Holder entry to the Tournament Premises.

A media credential authorizes the Accredited Organization to use, exclusively for news and editorial coverage of the Tournament and Ancillary Activities, any descriptions (including statistical descriptions), accounts, photographs, and illustrations of the Tournament and/or any Ancillary Activities, in each case solely as captured on the Tournament Premises and taken, made, created, or compiled by the Accredited Organization or Holder, but excluding Recorded Materials (as defined below) (collectively, “Tournament Information”). Any other use or attempted use of Tournament Information by the Holder or the Accredited Organization, including any distribution of Information to third parties other than ultimate viewers or readers, whether before or after the conclusion of the applicable match(es) within the Tournament, and whether or not for editorial purposes, and any authorization of any third party to redistribute Tournament Information, is expressly prohibited without IPC’s prior written consent.

No Holder or Accredited Organization, other than the Tournament’s host broadcasters, is permitted to collect or record any film, video or digital video of any match within the Tournament (“Recorded Material”). Accredited Organizations may request video footage from Tennis Properties Limited (TPL) for use in connection with a legitimate, regularly scheduled television news or sports news telecast. Use of Recorded Material for any other purpose (including but not limited to display and/or transmission via the Internet) without the advance written permission of TPL is expressly prohibited.

Gambling and Data Distribution: Holder is prohibited from continually collecting, disseminating, transmitting, publishing or releasing from the Tournament Premises any match scores or related statistical data during match play (i.e., from the commencement of a match through its conclusion) for any form of betting or gambling on the outcome of any match within the Tournament or other commercial purpose. Violation of this rule will subject the Holder to ejection from the Tournament Premises.

Holder shall: (i) refrain from taking photographs, audio recordings, or video footage of any kind in restricted areas, including but not limited to locker rooms and the stadium inner corridor (the taking of photographs, audio recordings, and video footage applies includes the use of all equipment having the capability of capturing such images, including but not limited to mobile phones); (ii) refrain from participating in or aiding and abetting, directly or indirectly, any form of gambling or betting on the outcome of any match within the Tournament or any other activity relating to the Tournament; (iii) refrain from requesting player autographs at any time during the Tournament except during scheduled autograph sessions; (iv) refrain from bringing children, friends, family or any other non-credentialed persons into any media areas, (v) refrain from bringing alcoholic beverages into the media center, radio booths, television booths and media interview rooms (alcoholic beverages are allowed in the media dining area), and (vi) abide by any lawful direction given to Holder by IPC or Tournament officials during the Tournament.

The sale or attempted sale of a media credential at any price is prohibited and will result in removal from the Tournament Premises and confiscation of the credential without refund or compensation. Lost, stolen, destroyed, counterfeit, or unlawfully sold credentials are void and will not be honored. Media credentials may not be used for advertising, promotion, contests, sweepstakes, giveaways, or any other commercial purpose without IPC’s prior written consent.

Holder grants to the Tournament Parties and their respective designees the irrevocable permission to use Holder’s name, voice, image, and/or likeness in any media now known or hereafter developed in connection with the Tournament or related events, for any purpose whatsoever, including commercial purposes, without further permission or compensation, and hereby waives any claims relating to such use.

This media credential constitutes a revocable personal license, and IPC may revoke or withdraw it at any time, with or without cause, in its sole discretion. Upon revocation, Holder must immediately surrender the credential and exit the Tournament Premises.

Holder’s access to and presence at the Tournament is also subject to the Tournament Ticket Terms and Conditions, available at https://www.miamiopen.com/ticket-terms-and-conditions/, to the extent not inconsistent with these Regulations.

2026 Miami Open Inclement Weather Ticketing Policy

The following ticket exchange policy applies to individual session tickets purchased directly through Ticketmaster, MiamiOpen.com or in person at the Hard Rock Stadium Ticket Office. Please note this ticket exchange policy does not apply to the following tickets, which are not available for refund or exchange:

• Member/Tournament Duration tickets (duration members have access to all matches through their tournament membership)
• Multi-session Packages
• Stadium Luxury or Suite tickets
• All tickets issued as complimentary
• All tickets purchased through any auction, exchange, resale or secondary outlet (including individual session tickets purchased through the official Miami Open Ticket Exchange by Ticketmaster)
• All tickets received through Ticketmaster Ticket Transfer
• All tickets for sessions 21-24

Fans are advised the Miami Open schedule or play as well as session dates, number of matches and starting times are subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the Miami Open schedule of play.

TICKET EXCHANGE POLICY (Please read above to determine if your tickets are eligible for exchange)

If a Miami Open session is cancelled (as provided for in the Cancellation Provisions below), tickets can be exchanged for a one-for-one basis for this year’s Miami Open (2026), subject to availability.

1. For the 2026 Miami Open:

If the Miami Open elects, in its discretion, to permit exchanges for the 2026 Miami Open, ticket distribution or pick-up will be communicated via email to all eligible ticket holders. Ticket distribution or pick-up will be determined at the discretion of the Miami Open and subject to availability for the 2026 Miami Open.

The Miami Open cannot guarantee ticket availability, exchange of equal value, equal product (e.g. Stadium or Grandstand) or comparable seat location. The Miami Open reserves the right, in its discretion, to process ticket exchanges directly, or to issue vouchers or other redemption tools to process ticket exchanges. All ticket exchanges are final, and there will be NO REFUNDS or CREDITS.

CANCELLATION PROVISIONS

Cancelled/Completed Session Definitions for:

Sessions Q through 20 for Miami Open Stadium Ticket Holders, Grandstand & Grounds Admission Ticket Holders

• If Evening Session play begins after 9:45 p.m. due to length of play of Day Session or other extenuating circumstances, Evening Session will not be considered cancelled and the Miami Open may adjust the scheduled matches (i.e., number, location, order of play, etc.) as it deems necessary.
• No refunds or credits will be provided if face value of tickets for cancelled session exceeds face value of exchanged tickets.
• The Miami Open cannot guarantee ticket availability, exchange of equal value or comparable seat location. All ticket exchanges are final, and there will be NO REFUNDS or CREDITS.

If any new, ticketed Session(s) is added to the official Miami Open schedule, and such new Session(s) is scheduled prior to Session 21, then the above provisions regarding Sessions Q through 20 for the Stadium Court, Grandstand, and Grounds Pass Admission ticket holders will also apply to the Stadium Court, Grandstand, and Grounds Pass Admission ticket holders for the new Session(s).

SPECIAL EXCEPTIONS

1. For Sessions 21 through 24

(a)        This Inclement Weather Policy does not apply to sessions 21 through 24 as original tickets will be honored for the rescheduled session(s). In the event of inclement weather or other extenuating circumstances affecting sessions 21 through 24, ticket holders should go to www.miamiopen.com for information regarding all rescheduling decisions. The Miami Open will attempt to reschedule these sessions in sequential order.

1. Hospitality Package Cancellation & Exchange Policy:*

Closing of Facility

In the event that Hard Rock Stadium does not, for any reason, open for the applicable Miami Open tournament session(s), then the Miami Open agrees to (i) refund the Hospitality portion of the hospitality package fee for any such session and (ii) either (as selected by the Miami Open in its sole discretion): (A) utilize the Ticket Exchange Policy as provided above with respect to the applicable tickets, or (B) refund the face value of the tickets paid.

Cancellation of Session

So long as Hard Rock Stadium is open for the applicable Miami Open tournament session(s) dates(s)/time(s), there shall be no refund(s) for the hospitality package fee by the Miami Open for the applicable session(s) even if the session(s) scheduled for such date(s)/time(s) is ultimately cancelled, rescheduled and/or no matches are played due to weather or other reasons. If however, such session(s) is cancelled or rescheduled (or tennis is otherwise limited in a manner specified in this Miami Open Inclement Weather Policy with respect to the applicable tickets), then the Miami Open agrees to either (as selected by the Miami Open in its sole discretion): (A) utilize the Ticket Exchange Policy as provided above with respect to the applicable Tickets (with Special Exception I(a) applicable for sessions 21 through 24), or (B) refund the face value of the tickets paid.

In each instance, the applicable tickets must be shown to the Hard Rock Stadium Ticket Office, 347 Don Shula Drive, Miami Gardens, FL 33056 by the client within thirty (30) days of the date of the applicable session. No exchange or refund will be provided for Tickets not returned within such thirty (30) day deadline; the policy set forth in this subsection applies to single session tickets only. The Miami Open reserves the right to alter, change and/or modify any and all hospitality package cancellation and refund policies.

* If applicable for the specific hospitality package purchased.

† This Policy is subject to change at the discretion of the Miami Open.

Ticket Terms and Conditions

Each ticket for a Miami Open (“Tournament”) session at Hard Rock Stadium and the surrounding Miami Open campus (the “Tournament Premises”) is a revocable license that only grants one-time entry into the Tournament Premises and a seat or standing location (as specified on ticket), for the applicable Tournament session (the “Event”) with no right of re-entry. The purchaser and/or bearer of tickets to the Event, and any individual seeking entry to the event through the use of a ticket, including minors and all other attendees accompanying any ticket bearer (on whose behalf the purchaser and/or bearer represents they are authorized to act for the purposes of agreeing to these terms) (each of the foregoing hereinafter a “Holder”), agrees that such license is subject to these terms (“Terms”) and by purchase, acceptance and/or use of such license, each Holder is deemed to have read and understood the Terms and agreed to be bound by them. The Terms include and incorporate the Tournament Ticket and Accreditation Policies (http://miamiopen.com/policies), provided that these terms shall govern in the event of a conflict. Failure to comply with any Term shall result in forfeiture of the license and all rights arising under it without refund and shall entitle International Players Championship, LLC, SFS Events, LLC and South Florida Stadium LLC (collectively, the “Tournament Parties”) to pursue all legal remedies. Admission may be refused or revoked and Holder may be ejected for any reason in the sole discretion of the Tournament Parties.

ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if admission is refused or revoked without cause, stadium capacity limits result in ticket cancellation, or the Event is canceled and not rescheduled for any reason, or for any breach of the Terms, is a refund of up to the ticket price set by the Tournament Parties (“Face Value”). Capacity may be adjusted upward or downward without notice. Notwithstanding the foregoing, if an Event is postponed or cancelled for any reason, reasonable efforts will be made to accommodate individual Holders with proof of purchase for a subsequent Tournament session, if held. The Tournament Parties cannot guarantee ticket availability, exchange of equal value or comparable seat location. The foregoing is limited to individual Event tickets purchased directly through MiamiOpen.com, Ticketmaster.com or Hard Rock Stadium and does not apply to secondary market tickets, complimentary, series, suite or box tickets or tickets issued with sponsorships. IN NO EVENT SHALL HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF FACE VALUE FOR THE TICKET.

ANY DISPUTE, CLAIM, OR CAUSE OF ACTION IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION BEFORE JAMS IN MIAMI, FLORIDA, PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW, REGARDLESS OF WHERE HOLDER RESIDES OR FROM WHERE THE TICKET WITH WHICH HOLDER SEEKS ADMISSION WAS PURCHASED. HOLDER AND THE TOURNAMENT PARTIES AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS. HOLDER UNDERSTANDS, ACKNOWLEDGES, AND AGREES THAT THEY ARE WAIVING THEIR RIGHT TO A COURT OR JURY TRIAL AND ANY RIGHT TO LITIGATE OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.

Event schedules (including schedule of play and gate opening) dates/times are subject to change by the Tournament Parties in their sole discretion and no such change shall entitle Holder to a refund or other remedy at law or in equity if Holder cannot attend or for any other reason. Holder may also be relocated in the sole discretion of the Tournament Parties and no such relocation shall entitle Holder to a refund or other remedy if Holder is relocated to a seat of comparable Face Value.

Holder must comply with all Tournament Parties policies, including, without limitation, any policies addressing security and fan conduct, health and safety, and bags. Holder and Holder’s belongings may be searched or assessed. Prohibited items may be confiscated and Holders’ admission may be denied or revoked at the Tournament Parties’ sole discretion. Holder consents to such searches and assessments and waives all related claims. If Holder does not consent, Holder acknowledges the Tournament Parties have the right to deny or revoke Holder’s admission without refund. The Tournament Parties reserve the right to deny or revoke the admission of, and ban from future events, any person who they determine, in their sole discretion, poses a risk to the health, safety, or enjoyment of other attendees or whose conduct violates these Terms, any Tournament Parties policies, or is otherwise disorderly (or complicit therein) without refund.

Unauthorized entry into Tournament field of play, courts, or other restricted areas, interfering with the progress of any event, attempting any physical contact with an event participant, and/or any other disorderly conduct deemed dangerous, inappropriate, or in violation of the Tournament code of conduct or any other relevant security policies is strictly prohibited. Violators will be removed from the Tournament Premises and subject to arrest and prosecution, forfeiture of ticket privileges, and other penalties including up to a lifetime ban. Violators may also be subject to civil penalties and/or fines, as well as financial liability for any damages, costs or injuries incurred as a result of such unauthorized entry or interference. Such conduct constitutes a serious breach of the Tournament and Hard Rock Stadium safety and security protocols, and violators assume any and all risks associated therewith, including the risk of personal injury (including death), and the risk of loss or damages to personal property.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data, match scores or related statistical data during match play (from the beginning of a match through its end) of the Event or related events (collectively, “Descriptive Data”) for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events (“Works”) for any commercial or non-personal purpose; or (3) livestreams (on a live or delayed basis, in whole or in part, whether on a free basis or subject to payment) of any portion of the Event or related events (“Livestreams”). Notwithstanding the foregoing, Holder agrees that by causing their ticket to be scanned upon entry to the Event, Holder shall be deemed to have signed the ticket and granted to the Tournament Parties an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Holder grants irrevocable permission to the Tournament Parties and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute, and/or modify Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, audio, video, or images of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.

Any collection, use, and/or disclosure of Holder data in connection with Holder’s use of the ticket license, attendance at the Event, or use of the websites, mobile applications, and other online or offline services of the Tournament Parties, including without limitation use of the stadium Wi-Fi network, (the “Services”), are subject to the Hard Rock Stadium Privacy Policy located at https://www.hardrockstadium.com/privacy-policy/ and MARI Privacy Policy located at https://www.miamiopen.com/privacy-policy/, which provide greater detail on how Holder personal information may be used and how to exercise any rights Holder might have under applicable law. By using the Services, Holder acknowledges that they have read and understood the terms of each Privacy Policy, and agrees that Holder’s personal information may be used by the Tournament Parties and their designees in accordance with the Hard Rock Stadium Privacy Policy and MARI Privacy Policy, each of which are hereby incorporated by reference.

Holder KNOWINGLY and voluntarily assumes all risks, HAZARDS AND DANGERS incident to the Event and related events, including the risk of personal injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses (including, e.g., COVID-19), or the causes thereof, or lost, stolen or damaged property whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards, and dangers.

RELEASE, WAIVER & COVENANT NOT TO SUE. On behalf of Holder and Holder’s Related Persons, Holder knowingly and voluntarily releases and covenants not to sue each of the Released Parties with respect to any and all claims that Holder or any of Holder’s Related Persons may have or hereafter accrue against any of the Released Parties that relate to any of the risks, hazards and dangers described above, including, without limitation, any and all claims that arise out of or relate in any way to Holder’s or any of Holder’s Related Persons’ entry into, or presence within or around, the Event (including without limitation in parking areas or entry gates, or associated with locations near Tournament field of play, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise. HOLDER UNDERSTANDS THAT THEY ARE RELEASING AND WAIVING CERTAIN POTENTIAL RIGHTS HELD BY HOLDER AND HOLDER’S RELATED PERSONS.

As used herein:

• “Related Persons” means Holder’s heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of agreeing to the Terms, including the release herein), and other persons acting or purporting to act on Holder’s or their behalf.
• “Released Parties” means (i) Tournament Parties and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and their employees) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of the Tournament Premises, Stadium, and related Stadium grounds (including, without limitation, parking areas and entry gates); (iii) all third parties performing services on Tournament Premises; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, subcontractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.

The Tournament Parties are not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor them. Tickets may not be used for, or in connection with, any form of commercial purposes including, without limitation, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming, without the express written consent of the Tournament Parties. Use of tickets in violation of law is strictly prohibited and will result in seizure, revocation, and/or forfeiture of the license without refund.

SEVERABILITY

If any provision of this revocable license is determined to be invalid, illegal, or unenforceable, it shall be deemed severed and not affect the enforceability of any other provisions, which shall be enforced as if the revocable license did not contain the invalid, illegal, or unenforceable provision.

Member Policies

1. MEMBER ACCOUNTS

A Miami Open Membership (“Membership”) is a revocable license issued annually by SFS Events, LLC and International Players Championship, LLC (“Miami Open”), as licensor. Payments made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise, except as expressly stated herein. If a Membership is revoked by Miami Open without cause, Member’s exclusive remedy shall be a refund of any amounts paid for which no corresponding Membership benefits have been provided, which refund determinations shall be made by Miami Open in its sole discretion. Members shall not be entitled to any refund in any other circumstance, including, without limitation, if the Miami Open revokes your Membership for cause, which shall include, without limitation: (i) failure to make timely payments, (ii) violation of any Miami Open or Hard Rock Stadium policies, as amended from time-to-time, including, without limitation, unruly or inappropriate behavior by you or any person that utilizes your tickets, which determination shall be made by the Miami Open in its sole discretion; (iii) resale of tickets for an amount less than face value.

Memberships are subject to the terms, conditions and policies established from time to time by Miami Open. The current policies may be modified and/or supplemented at any time by the Miami Open. Any modifications or new policies will be effective when adopted. Members should not rely upon or have any expectation that the policies presently applicable will be applicable at any time in the future.

2. LICENSE FROM YEAR-TO-YEAR (RENEWAL)

Members are valued customers of the Miami Open, and the Miami Open will diligently attempt to accommodate its customers. However, the opportunity to license a Membership from year-to-year, at any seat location, is a privilege granted by the Miami Open, which may be revoked at any time. Neither a Membership, nor the opportunity to license a Membership from year-to-year, constitutes any form of legal or equitable right, including without limitation an express or implied contract, lease, option, right of first refusal, implied trust, or expectancy interest. There is no automatic right to license a Membership from year-to-year, nor is there any guarantee that this privilege will be offered or granted by the Miami Open. Members should not form any manner of reliance on the privilege to license a Membership or Miami Open tickets from year-to-year, nor can there be any prescriptive right to license a Membership annually. The privilege to license a Membership and Miami Open tickets from year-to-year is not “property” and creates no property rights whatsoever under state statutory or common law or under the United States Bankruptcy Code. Additionally, seat locations shall be subject to change by the Miami Open in its sole discretion.

3. IMPERMISSIBLE TRANSFERS

Except as expressly set forth in this section, Membership and accounts are nontransferable, including without limitation assignment or transfer to a third-party, change of names (except upon submission of a marriage certificate or court order evidencing the same), or purported assignments to an “in care of” status. A Member may not either voluntarily or by operation of law, assign, encumber, sublicense, or otherwise transfer a Membership (collectively, “Transfer”), EXCEPT that a Member shall be permitted to Transfer a Membership (i) to an Affiliate if the Member is a partnership, corporation or limited liability company; or (ii) to immediate family Members as further described in the Miami Open Membership Transfer Assignment Form. Membership shall not be deemed to be property of an estate in bankruptcy and are not transferable under the United States Bankruptcy Code. In the event that a Member files for protection under any chapter of Bankruptcy Code, the subject Membership shall immediately become void and of no further force and effect, and the Miami Open shall be entitled to resell the Membership to a third-party in its sole and complete discretion. If the Member of Record is deceased, the court appointed Personal Representative may transfer the Membership to one or more of the deceased Member’s Immediate Family Members as defined above. The Personal Representative must provide documentation by the courts authorizing him or her to act in that capacity and information or documentation to demonstrate that the transferee Member is an Immediate Family Member.

4. REVOCATION OF MEMBERSHIP OR MEMBER ACCOUNT – DISPUTES

The Miami Open reserves the right to revoke any Membership or Member Account without cause. In any dispute concerning Membership or Member Account, the prevailing party shall be entitled to recover the costs and expenses incurred in connection with such dispute, including, without limitation, reasonable attorney’s fees.

5. AMERICANS WITH DISABILITIES ACT INFORMATION

The Miami Open will fully meet and comply with the Americans with Disabilities Act and its implementing regulations to ensure that patrons with disabilities received full and equal enjoyment of the goods, services facilities, privileges advantages or accommodations provided by the Miami Open and Hard Rock Stadium. Additional information regarding ADA-issues is available on the ADA section of the Hard Rock Stadium website, or by calling 1-888-FINS-TIX and asking to speak with our ADA Coordinator. You may also email our ADA Coordinator at Cdecatrel@dolphins.com or visit the fully accessible Miami Open ticket office located at 347 Don Shula Drive, Miami Gardens, FL 33056, Monday-Friday, 9am-5pm.

6. RIGHT TO CONTACT

Members agree to receive pre-recorded/artificial voice messages calls and/or use of an automatic dialing device, text messages and/or emails from the Miami Open, International Players Championship, LLC, Miami Dolphins, Ltd., South Florida Stadium LLC, and the foregoing’s affiliates and partners (“Contacting Parties”), at any telephone number or email address that have been provided to the Contacting Parties or that the Contacting Parties have otherwise obtained, which could result in charges to you. The Contacting Parties and/or their partners or affiliates may place such calls, texts or emails to (i) notify members regarding upcoming appointments, (ii) notify members of upcoming Miami Open and other Stadium events, (iii) troubleshoot problems with accounts, (iv) resolve a dispute, (v) collect a debt, or (vi) as otherwise necessary to service member accounts or enforce this policy, Miami Open or Hard Rock Stadium policies, applicable law, or any other agreement the Contacting Parties and/or their partners or affiliates may have with members. The ways in which members may provide Contacting Parties a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to an account at a later time, or providing it to any employees, partners, or affiliates. You consent to receive SMS or text messages and understand that you will be responsible for any standard telephone minute and text charges if you are contacted. You understand that you may revoke this express consent at any time by sending an email to customerservice@dolphins.com or by calling the Miami Open at: (305) 943-8000.

7. GOVERNING LAW/JURISDICTION & ARBITRATION

All matters relating in any manner to this policy, including attending any Miami Open events, shall be construed and enforced in accordance with the laws of the State of Florida, without regard to the conflict of laws provisions of such law. You (and the user(s) of your tickets for any particular match or event at Hard Rock Stadium), agree that any dispute between or among you, your attorneys, agents, successors, heirs, and assigns, guests, or any other person who uses tickets issued to you to attend an event, on the one hand, and International Players Championship, LLC, South Florida Stadium LLC, SFS Events, LLC, and/or Miami Dolphins, Ltd. (inclusive of any of their parents, subsidiaries, owners, officers, directors, employees, agents, affiliates, concessionaires and independent contractors), on the other hand, relating in any way to your tickets, or any issues that may arise in connection with this policy shall be resolved by binding arbitration. The arbitration shall be conducted in the State of Florida before one arbitrator. The arbitration shall be administered by JAMS pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties’ respective attorneys, tax advisors and senior management and to family members of a party who is an individual. In addition, you specifically waive the right to participate in a representative capacity or as a member of any class of claimants pertaining to any claim. You understand that the arbitrator’s decision will be final and binding, and that other rights that you may have if you went to court may not be available in arbitration.

8. Acceptance of Terms/Conditions & Privacy Policy

Upon remitting any full or partial payment toward your annual Miami Open Membership Dues, or by accepting delivery of your tickets or Miami Open Member benefits, you acknowledge responsibility for payment in accordance with the terms and conditions of this policy, including the Ticketmaster Terms of Use. You understand that your personal information may be used by (i) SFSE, South Florida Stadium LLC and their parents, subsidiaries, affiliates and designees in accordance with the Hard Rock Stadium privacy policy at http://www.miamidolphins.com/footer/privacy-policy.html (as updated from time to time), and (ii) International Players Championship, LLC, IMG Worldwide, LLC and their parents, subsidiaries and affiliates in accordance with the Miami Open privacy policy at https://www.miamiopen.com//policies (as updated from time to time), which policies are hereby incorporated by reference.

9. MISCELLANEOUS

The Miami Open is not responsible for, and the member assumes all risks, incident to matches or related events, to which this ticket admits the holder, including the risk of lost, stolen or damaged property or personal injury. Ticket holders may not enter Hard Rock Stadium or otherwise use tickets for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the Miami Open’s express written consent. Upon remitting any full or partial payment toward your Membership, or by accepting delivery of your tickets or other Member benefits, you agree to the terms and conditions set forth herein as may be amended from time-to-time, as well as the Ticketmaster Terms and Conditions at http://www.ticketmaster.com/h/terms.html. You hereby acknowledge and agree that your tickets will be delivered via Ticketmaster (or its designees).

Miami Open General Credential Terms & Conditions

Please read the following credential regulations (“Regulations”). By acceptance of this credential and entering onto the Miami Open presented by Itaú tennis tournament (“Tournament”) premises, the holder of this credential, on their own behalf and on behalf of any accompanying minor , including a minor holding a separate credential (collectively, “Holder”), agrees to adhere to the Regulations in full.

In consideration of their entry to Hard Rock Stadium and any surrounding premises (collectively, the “Tournament Premises”) during the Tournament, Holder assumes all risk of loss, damage, injury or cost which Holder may sustain to person or property (including death) while on the Tournament Premises, whether occurring prior to, during or after any match, however caused, whether by negligence or otherwise (including, but not limited to, injuries caused by players, fans, weather, tennis balls or other objects), and credentials International Players Championship, LLC (“IPC”), South Florida Stadium, LLC, SFS Events, LLC, Banco Itaú International, the Women’s Tennis Association, and the Association of Tennis Professionals, Miami-Dade County, and each of their respective parents, subsidiaries, and affiliates, and each of their respective members, sponsors, directors, officers, employees, agents, representatives, volunteers, contractors, successors, and assigns (collectively, the “Tournament Parties”) from any and all liability arising from or incidental to, the Tournament. In no event will any of the Tournament Parties be liable to Holder for consequential, incidental, indirect, exemplary, or special damages of any kind.

By accepting this credential and entering onto the Tournament Premises, Holder agrees to comply with all credential terms and conditions issued by IPC and the Tournament Parties, including but not limited to the following terms and conditions, which may be updated from time to time:

Terms and Conditions. These terms and conditions shall apply to all Holders. This credential is non-transferable and is issued to Holder for the sole purpose of providing access to certain restricted areas on the Tournament Premises, as determined by IPC in its sole discretion. Any violation of these terms and conditions, or any unauthorized use of a credential subjects Holder to ejection from the Tournament and denial or revocation of credentials for future tournaments. Each credential is the property of IPC and may be revoked at any time at the sole discretion of IPC.

Holder and Holder’s belongings may be searched prior to or upon entry to the Tournament Premises and/or any areas within the Tournament Premises and prohibited items may be confiscated. Holder must fully comply with the Tournament Parties’ security policies, including any applicable bag policy. Holder consents to such searches and waives any claims against the Tournament Parties arising from or relating to such searches. If Holder elects not to consent to these searches or comply with these security policies, Holder acknowledges that the Tournament Parties have the right to deny Holder entry to the Tournament Premises.

Holder shall (i) refrain from taking photographs, audio recordings, and video footage of any kind in restricted areas, including but not limited to locker rooms and the stadium inner corridor (the taking of photographs, audio recordings, and video footage applies to the use of all equipment having the capability of capturing such images, including but not limited to mobile phones); (ii) refrain from participating in or aiding and abetting, directly or indirectly, any form of gambling or betting on the outcome of any tennis match staged during the Tournament or any other activity relating to the Tournament; (iii) refrain from requesting player autographs at any time during the Tournament, with the exception of scheduled autograph sessions; (iv) refrain from bringing children, friends, family, guests, associates, and any other non-credentialed persons into any restricted areas, and (v) abide by any lawful direction given to Holder by IPC or Tournament officials during the Tournament.

Holder grants to the Tournament Parties and their respective designees the irrevocable permission to use Holder’s voice, image, and/or likeness in any media now or hereafter existing in connection with all or any part of the Tournament or related events, for any purpose whatsoever, including the commercial purposes of the Tournament Parties and/or their respective sponsors, licensees, designees, advertisers and/or broadcasters, without further permission or compensation and hereby waives any and all claims or potential claims relating to such use.

Holder agrees that Holder will not (a) collect, disseminate, transmit, publish or release from the Tournament Premises any match scores or related data during match play (from the commencement of a match through its conclusion) for any commercial, betting or gambling purpose; or (b) film, photograph, broadcast, stream, publish, transmit and/or otherwise offer to the public (or assist any third party in offering to the public), on a live or delayed basis, in whole or in part, and whether on a free basis or subject to payment, any sound recording, photograph, video footage, motion picture, film, and/or other audio-visual content captured by any means whatsoever inside the Tournament Premises (collectively, the “Works”). Holder hereby grants to each and all of the Tournament Parties an exclusive, worldwide, sub-licensable, royalty-free license to all copyrights associated with the Works. Holder acknowledges that the use of laptop computers and other handheld electronic devices within the spectator area of the Tournament match courts is prohibited.

The sale or attempted sale of this credential at any price is prohibited and will result in Holder’s removal from the Tournament premises and confiscation of this credential without refund or compensation. The use or attempted use of lost, stolen or counterfeit credentials is prohibited and such credentials are void. Breach of any of the foregoing conditions shall constitute grounds for denial of admission, removal of Holder from the Tournament Premises, and confiscation of the credential without refund or compensation to Holder. The Tournament Parties are not responsible for lost, stolen, destroyed, or counterfeit credentials. Lost, stolen, destroyed or counterfeit credentials, or credentials sold in violation of any applicable law, may not be honored. This credential may not be used for, nor may Holder enter the Tournament Premises for, advertising, promotion or any other commercial purposes (including contests, sweepstakes and giveaways) without the Tournament Parties’ express written consent.

This credential is a personal license and may be revoked by IPC at any time for any reason. This credential and your attendance at the Tournament is subject to the full Tournament Ticket Terms and Conditions which can be found at https://www.miamiopen.com//ticket-terms-and-conditions/.