The Miami Open and Hard Rock Stadium are committed to creating and maintaining a safe, healthy and engaging tournament atmosphere, all while adhering to the rapidly-changing world around us.
Hard Rock Stadium is one of the first public facilities to earn the Global Biorisk Advisory Council’s STAR accreditation. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. For more, visit our Hard Rock Stadium website.
What is your rain out policy?bhenderson2023-03-21T13:49:31-04:00
Lost & Found can be located at the Guest Experience Headquarters in Section 143 or by the Grandstand. If you have already left the event, you can call our reception at 305-943-8000 (press 0) during normal office hours.
How many courts are there at the Miami Open?bhenderson2023-03-21T13:57:51-04:00
A day session tickets provides entry at the earliest time each day and gives you access to the Stadium Court for the day session matches and access to the campus and outer courts for the entire day and night. A night session ticket allows you access to the campus at 5pm and includes a night session ticket in the Stadium Court.
To respect all our guest’s experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Hard Rock Stadium. There are also instances when a performing artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited.
How can I access and manage my tickets?bhenderson2023-03-21T09:10:39-04:00
Miami Open Members are ticketholders that have a full tournament package in our Stadium Court. Our Founding Members are the group of tenured members that stuck with us through our move from Crandon Park to Hard Rock Stadium and beyond. Members not only enjoy guaranteed full tournament access to see your favorite players at the best price, but also a series of benefits leading up to and during each tournament. You can read up on our member benefits on our Miami Open Membership page.
A stadium court ticket grants the guest access to an assigned seat in the stadium court for the designated session and access to all other general admission spaces on the outer courts.
A grandstand ticket grants the guest access to an assigned seat in the grandstand court for the designated day and access to all other general admission spaces on the outer courts. These guests do not have access to the stadium court.
A grounds pass grants the guest all-day access to all general admission spaces on the outer courts. These guests do not have access to the stadium court.
What exclusive VIP experiences are available?bhenderson2023-03-20T23:07:04-04:00
We are excited to have the opportunity to offer a variety of new hospitality and dining options at Hard Rock Stadium, including the 72 Club, NINE Suite, Casa Tua Club and so many other experiences that you can explore on our Suites & Luxury page.
Single session tickets are reserved stadium court seats for one session that allow you first come, first serve access to our full campus as well. Daily doubles are two sessions of Stadium Court seating of one calendar day with the same access to our grounds. Grounds Passes allow first come, first serve access onto the grounds with no stadium access, and Grandstand Single Session is a reserved seat in the grandstand, first come first serve to outer courts and no stadium court access.
Do I need a reserved seat in the Stadium and the Grandstand?Emerald Clifford2023-06-22T17:16:32-04:00
Fans need a reserved ticket to watch every match in the Stadium. However, the Grandstand offers both reserved and non-reserved seating, and seats in all other courts are in a first come first serve basis.
Pre-paid Orange Lot parking is $25 per day. To purchase parking for a single session or day of the tournament, visit Ticketmaster. Same-day parking in Orange Lots 15-18 can be purchased with a credit card for $40 or SunPass for $35.
Yes we sell ADA tickets via all of our selling platforms. However, if you require an accommodation on site, guests may go to the Guest Service tent and tickets will be exchanged on site. The ticket provides an area for wheelchair use and an extra seat (as available) for a guest.
Are persons with food allergies or religious restrictions permitted to bring food?bhenderson2023-03-20T13:46:37-04:00